“Is there a bus ticket to where I want to travel?” “Which bus companies have flights to domestic or international cities?” The answer to all your questions is here: Bus Tickets are on turna.com!
Instead of searching the bus companies one by one, you can easily compare the schedules of more than 300 bus companies on turna.com. You can buy your bus ticket without commission with the assurance of turna.com.
You can find the answers to all your questions about bus schedules and bus tickets under the headings below.
Where Can I Find Bus Schedules on Turna.com?
You can easily access all bus services from the "Bus Ticket" tab on our website and mobile application. You can reach all the relevant bus services within seconds by selecting the departure and arrival cities and travel date in the search field. Bus services to the destination; bus company, time of departure, bus features and bus ticket price will be listed. After choosing the bus ticket that suits you best from these options and entering your passenger information, you can proceed to the payment step.
How Can I Pay When Buying Bus Tickets on Turna.com?
You can safely buy your bus ticket with your credit or debit card open to the 3D Security system. Your payment transaction is carried out using the 3D Secure method for your security.
Also; You can become a member of turna.com and transfer the points accumulated on your bank or credit card to your Turna.com account; You can use your card points when purchasing bus tickets.
If you are a Turna.com member and have purchased a flight ticket from the mobile application and earned Turna Points before, you can use your Turna Points when purchasing bus tickets.
How can I cancel my bus ticket?
In cases where you cannot travel, you can easily cancel your bus ticket from turna.com. Ticket cancellation rules and times vary according to bus companies. After purchasing the bus ticket, you can check the company rules in the e-mail we sent you and create a cancellation request.
To cancel the bus ticket; After entering your PNR code and surname from the "Reservation Control" menu, you can cancel the tickets you want by selecting the tickets you want to cancel from the "cancellation / refund" section and clicking the "request refund fee" button. The refund is initiated when the bus ticket is cancelled.
If your bus ticket belongs to Metro Turizm; You can cancel your ticket by contacting Metro Turizm.
What is Smart Campaign?
For the first time in Turkey, the Smart Sefer® application, which creates connecting trips by combining the bus services of different companies, was developed by turna.com engineers. Thanks to Smart Sefer®, it is possible to travel by bus between cities where there is no direct bus service between them! You can travel all over Turkey with Smart Sefer®.
Can I Change or Open My Bus Ticket?
Bus tickets cannot be changed or suspended. You can buy a new bus ticket by canceling the bus ticket you bought before.
How Can I Reach Customer Service When I Have Questions About Bus Tickets and Transactions?
For all your questions about bus services, ticket transactions and bus travel, you can contact our support team and travel experts directly by starting a conversation from the Live Support section on our website and application or by sending an e-mail to [email protected].
What are the Privileges of Buying a Bus Ticket from Turna.com?
You save time by comparing the schedules of more than 300 bus companies from a single screen.
You buy the bus ticket at the price sold by the bus company and with the secure payment infrastructure of turna.com. Also, you don't pay commission.
You can buy bus tickets with Turna Points that you have earned from your flight ticket or transferred from your bank and credit card to your turna.com account.
In cases where the travel is canceled, you can easily cancel the bus ticket in accordance with the rules determined by the company; You can get your refund without interruption.