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Open Ticket / Reissue / Refund:

  • You can request to convert your ticket to open ticket, change your ticket, or cancel your ticket as follows:
    • Open Ticket: To convert your ticket to open ticket, please fill out the form below this page.
    • Reissue/Refund: To request for a reissue or a refund, please send an online reissue or refund request through our web site or mobile app.
  • All ticket operations will be done according to the rules of the airlines.
 
For your questions or problems:
  • If you have any questions or problems, we kindly ask you to fill in and submit the form below.

You can reach our Customer Services team by clicking on the red live support icon in the lower right corner.
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YILDIZ Technical University Technopark, Davutpaşa Campus, C1 Blok No:310 Esenler, Istanbul, Turkey
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+90 850 222 66 00
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