ABOUT FLYADEAL
Flyadeal is a low-cost airline based in Jeddah, Saudi Arabia, founded in 2016 as a subsidiary of Saudia Airlines. Offering economical and comfortable travel opportunities to its passengers, Flyadeal organizes flights to many destinations in Saudi Arabia and the Middle East such as Abha, Algeria, Medina and Dammam.
Flyadeal, which has a young and dynamic structure, has 11 Airbus A320-200 and 1 Airbus A320neo in its fleet. Airplanes are also equipped with wide and knee-spaced comfortable seats for a comfortable flight. Although Flyadeal is a low-cost airline, it has a service approach that prioritizes customer satisfaction in order to offer customers a unique travel experience.
Flyadeal also offers the opportunity to earn points and reward tickets from flights with its loyalty program called “Negaty”. Online check-in, ticket changes and cancellations can be done easily via the Flyadeal website and mobile application.
Flyadeal Check-in Procedures
Flyadeal offers its passengers two different check-in options, online and at the airport. You can check-in online from the Flyadeal website and mobile app. Check-in starts 48 hours before the flight. You can check-in online with your PNR code, choose a seat, view and download your boarding pass to your electronic device, and print your boarding pass and take it with you.
You can check-in at the Flyadeal counters at the airports. The staff serving at the counter will easily complete your check-in process and hand you your boarding pass. We recommend that you be at the airport at least 2 hours before the flight for domestic flights and at least 3 hours before the flight for international flights, so that your check-in procedures can be carried out smoothly.
Some airports also have Self Check-in kiosks of Flyadeal Airlines. After entering your reservation information at the kiosks, you can easily check-in and get your boarding pass. Hours specified by the airline company may be updated for check-in procedures. In order to avoid any problems, you can visit the company's website or contact customer service before check-in.
Flyadeal Baggage Allowance
On Flyadeal flights, passengers are entitled to 1 piece of hand luggage measuring 55 cm x 40 cm x 20 cm and not exceeding 7 kilograms. Baggage allowance varies according to ticket classes. Economy class ticket holders have a 15 kilogram baggage allowance. Baggage allowance for business class tickets is limited to 25 kilograms. Baggage allowances and extra baggage policies and fees may vary or prices may be updated. For this reason, you can confirm the baggage allowance for your ticket on the Flyadeal website or mobile application before you buy your ticket or before your flight.
Flyadeal Seat Selection
You can choose your seat when purchasing your ticket for your flight, after purchasing your ticket or during check-in. You can choose your seat for an extra fee among many options such as window side, aisle, front row among standard seats.
You can reserve comfortable seats with ample legroom and extra seating for a fee. We recommend that you choose the limited number of seats that offer a more comfortable flight at the time of ticket purchase. You can visit the Flyadeal website and mobile application to get up-to-date price information about seat fees.
Flyadeal offers passengers with special needs the opportunity to choose their seats. You can contact the customer services for special seat opportunities and auxiliary services for the disabled and infants and convey your situation and need.
Flyadeal Food and Beverage
Since Flyadeal is a low-budget airline, there is no free food and beverage facility. During the flight, paid food, beverages and snacks are served by the cabin crew. Payment by credit card is accepted on board. The menu of Flyadeal serves Middle Eastern and international cuisine. Since the menus may vary according to the flights, you can order your food and beverage in advance by getting information from the Flyadeal website and customer service before the flight.
If you have a vegan, vegetarian or gluten-free meal request, you can send your request by contacting Flyadeal customer service before your flight.