Weingart İstanbul

Dear Guest, First of all, we would like to express our regret that your stay did not begin as expected due to the inconvenience you experienced. As you mentioned, due to a technical problem during your stay, we had to direct you to an alternative hotel. We would like to specifically state that **The Tram Hotel** was chosen because we consider it to be on par with the Weingart Hotel in terms of quality and accommodation standards. Our aim was absolutely not to offer you a lower standard of accommodation or to cause you inconvenience; on the contrary, our aim was to ensure that your stay proceeded as smoothly as possible in the face of this unexpected situation. We understand that comparing the current prices of the alternative hotel with the price of your reservation has led you to a different assessment. However, hotel prices can vary depending on room type, availability, dates, and sales channels, so comparing quality or standards based solely on price may not always be an accurate assessment. We understand how frustrating this technical problem has been for you, and we certainly do not underestimate your disappointment. However, we would like to specifically state that we did our **best possible** to offer you an alternative of equivalent standard under the circumstances at the time, in order to avoid causing you any inconvenience. Your feedback is valuable to us. We are sorry that your negative experience may have affected your overall impression of our hotel. We would be pleased to have the opportunity to welcome you again in the future and provide you with an even better experience. Weingart Istanbul Hotel Management

Değerli misafirimiz, Güzel yorumunuz için teşekkür ederiz. Ekibimizden, otelimizin sakin atmosferinden ve merkezi konumumuzdan memnun kalmış olmanız bizleri çok mutlu etti. Fiyat-performans açısından beklentilerinizi karşılayabilmiş olmak bizim için ayrıca mutluluk verici. Sizi tekrar ağırlamaktan memnuniyet duyarız. Saygılarımızla

Değerli misafirimiz, Güzel yorumlarınız için çok teşekkür ederiz. Ekibimizin ilgisi, oda konforumuz ve merkezi konumumuzla ilgili memnuniyetinizi duymak bizleri son derece mutlu etti. Otelimizin tarihi yarımadaya, eğlence noktalarına ve ulaşım ağlarına yakınlığının konaklamanıza katkı sağlamış olmasından ayrıca memnuniyet duyduk. Sizi tekrar ağırlamaktan büyük memnuniyet duyarız. Saygılarımızla