Scandic Copenhagen

Dear Guest. Thank you for your feedback – we really appreciate you taking the time. I’m very sorry to hear that the room did not feel comfortable and that the cleanliness was not as it should be. My sincere apologies. We have chosen to minimize in-room amenities and reduce single-use items, such as slippers, as part of our sustainability approach. However, the room should of course still feel clean, comfortable and ready for your stay – and I’m sorry that this was not your experience. Warm regards Betina – Guest Relations

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are delighted to hear that you enjoyed your 5-night stay and appreciated our central location close to Copenhagen Central Station, Vesterport Metro, Tivoli Gardens, and the city centre. It is also wonderful to know that you found your room and the hotel overall very clean and tidy, and that our team made a positive impression through their friendly and helpful service. We also appreciate your comments regarding breakfast. Our breakfast buffet is designed to offer a wide variety of choices to suit different tastes and preferences, and we are continuously working to improve the selection and quality we offer to our guests. Thank you as well for your suggestion regarding Turkish tea. Guest feedback is very valuable to us as we regularly review our offerings to ensure we meet the needs of our international guests. We are very pleased to hear that you had an overall positive experience and that you would choose to stay with us again on a future visit to Copenhagen. We look forward to welcoming you back to Scandic Copenhagen. Kind regards, Scandic Copenhagen