Comfort Hotel Vesterbro

Hi there! Thank you so much for sharing your thoughts about your recent stay with us. We're thrilled to hear that you enjoyed our breakfast and found our location convenient for exploring the city! 😊 I appreciate your feedback regarding the coffee and room cleaning frequency; we will definitely use this to improve our services. It's great to know that the early check-in option worked well for you. Thanks again for your insights, and we hope to welcome you back soon! Have a wonderful day! 🌟

Thank you for sharing your thoughts about your recent stay with us. I'm glad to hear that you appreciated our location and the helpfulness of our staff 😊. However, I sincerely apologize for the issues you faced regarding the cleanliness of your room. Your feedback is important, and I will certainly use it to improve our services. Thank you once again for your insights, and I hope you have a wonderful day!

Dear Hatice, Wow! A perfect 10/10 rating – thank you so, so much! We are absolutely overjoyed to receive such incredible feedback from you. ✨ We're thrilled to hear that you found our breakfast very good and that you appreciated the convenience of our transportation links. It's wonderful to know that these aspects contributed positively to your stay! However, we are genuinely concerned to read about some of the challenges you faced, and we sincerely apologize for the negative points you experienced. We understand that our rooms can be compact, and we regret that the space was particularly challenging for three people with suitcases, making movement difficult. More importantly, we are truly sorry to hear about the lack of cleaning during your stay. This is certainly not the standard we aim for, and we take your feedback very seriously. We are addressing this immediately with our housekeeping team to ensure our cleaning protocols are strictly followed and maintained at all times. We also note your comment regarding the absence of a refrigerator in the room. Your detailed feedback is incredibly valuable to us. It highlights areas where we are excelling and, more importantly, areas where we need to improve significantly to meet and exceed your expectations. We are committed to learning from your experience and making the necessary adjustments. We are so grateful you chose us, and despite these issues, we hope to have the opportunity to welcome you back in the future to provide you with an even more comfortable and seamless stay that truly reflects a perfect 10/10 experience. Warm regards,