VN3 Terraces Suites by Adrez Living

Dear Bahar, Thank you for your thoughtful review. We are delighted the central setting worked so well for your visit. We choose Adrez addresses for their standout locations in Prague’s city centre, and it is wonderful to know this added convenience to your stay. We are also pleased you felt comfortable as a family and that the suite’s two bathrooms provided added ease. It is reassuring to hear the building felt secure and, even in such a central area, that you enjoyed a quiet, peaceful atmosphere—creating a restful environment is something we truly value. We appreciate your kind feedback and hope to have the opportunity to welcome you back to VN3 Terraces Suites by Adrez. Best regards, Adrez Customer Care Team

Dear Osman, Thank you for sharing your impressions. We are pleased our setting in the heart of Prague complemented your visit; we choose Adrez addresses for their standout central locations, and it is encouraging to know this was a highlight. We regret to hear that aspects of the setup did not align with your expectations. VN3 Terraces Suites by Adrez operates as serviced apartments rather than a traditional hotel, so daily housekeeping is not part of the stay. A full service with linen and towel refresh is scheduled after five nights and again on departure. Additional cleanings can be arranged on request for a fee; details are outlined in the Online Welcome Guide available via the link or QR code in the suite. In the same spirit, our amenity concept differs from hotel norms: slippers and bathrobes are not included, and we provide a streamlined selection of toiletries rather than a complete set. We understand preferences vary, and your perspective is appreciated as we look at ways to refine comfort. Thank you again for your thoughtful feedback. We hope there may be an opportunity to welcome you back to VN3 Terraces Suites by Adrez in the future. Best regards, Adrez Customer Care Team

Dear Ahmet, Thank you for sharing your feedback. We are pleased to know your accommodation met your expectations and that you had a satisfying stay. We would be glad to welcome you back to VN3 Terraces Suites by Adrez on a future visit. Best regards, Adrez Customer Care Team