UNA HOTELS Bologna San Lazzaro

At the arrival I was given a classic single room as I booked. Photos shown was including a bathtub with glass while the one they gave me was with curtains. That was an accessible room where you just walk in nothing to prevent from water drops. When I asked them to change to another classic single room I was told that all rooms in that category are the same. And I said photos are showing wrong information then. They replied it was general images. However I re-opened the app that I used by hotels.com and showed them it is not general photos but room photos specificly. So it was wrong. They said there is nothing they can do. I said if I new it was the case then I would not book that room or hotel. They said only way is to pay €15 more for another room type. I had to pay it to get a proper shower room. The receptionist that checked me in was nice however her associate lady was not any friendly when I claimed the problem. Breakfast was not any good. Location is good. They have enough parking space (unsecured). Wifi worked well. Decent room size. Upgraded room that I got was full moist wall just next to my bed. Bathtub was cracked and that is the way next to the bathtub. Room is quite dated. Doors get any noise in to the room. I had a late meeting so wanted to rest some longer after a long driving but room service got into other doors around 09:00 so I could not stay. The chair in the room full of stains. All as seen on the photos that i uploaded. Never would go back there!

Otel iyi,aracınız varsa sehır ıcı 8 km yakın fakat ortak alanlarda wifii hizmeti olmaması kötü.