The Salisbury Hotel

Thank you for taking the time to provide your feedback. We apologize for the inconvenience you experienced during your stay with us.We're sorry that our self-check-in process made you feel uneasy, especially being in a new country. We'll work on ensuring that our check-in instructions are clearer and sent out in advance to avoid such situations in the future.Regarding the cleanliness issues you mentioned, this does not meet our usual standards. We will immediately address this with our housekeeping team to ensure proper cleaning practices are followed.We regret that the room size and layout did not meet your expectations. While we aim to provide accurate descriptions and images, we understand that your experience did not align with what you expected, and we will review our website content for better accuracy.We appreciate your feedback and are committed to making improvements. If you would like to discuss your concerns further or give us another chance to improve your experience, please don't hesitate to contact us directly.Thank you for staying with us, and we hope you give us another opportunity to serve you better in the future.