St. David's Hotels

Dear Guest, Thank you very much for your review and for taking the time to share your feedback. We’re pleased to hear that you found the room clean, appreciated the friendliness and helpfulness of our staff, and enjoyed our excellent location close to public transport and shops. We’re also glad the fan provided in the room added to your comfort during your stay. We’re sorry to hear that some aspects of the stay did not fully meet your expectations. As noted prior to booking, our hotel is a historic Grade II listed building in central London, and room and bathroom layouts can vary in size and configuration. Due to the nature of the building, some sound transfer between rooms may occasionally occur. We truly value your feedback and hope to welcome you again in the future. Kind regards, St David's Hotel Team

Thank you for your feedback. We’re glad to hear you found the hotel clean and appreciate your comments.We apologize for the inconvenience caused by the missing hair dryer and the bathroom door. Previously, hair dryers were available at the reception, but we’ve recently placed them in all rooms for your convenience. If any issues arise during your stay, our 24-hour reception is always available to assist promptly.We also understand that the 4th floor can be tiring, and we’re happy to offer luggage assistance to ensure a more comfortable arrival.We look forward to welcoming you back soon.Best regards,St David's Hotel Team

Our Standard rooms are awaiting refurbishment and we discount the room price for this reason. We hope to begin works for the last of these rooms by the end of this year. We have been upgrading our hotel and facilities since 2020 and have received encouraging comments with respect to our newly renovated Reception area, Superior rooms and communal tea/coffee pit stops. It has been a slow process but we are almost there and delighted with our new look.We do hope you will visit us again so that we have the opportunity to make amends and offer you an experience which will exceed your expectations.