Ruby Luna Hotel Düsseldorf

Hey Songül, thanks for letting us know about your stay - sounds like you enjoyed most of your stay. However, we're sorry your room setup didn’t meet your expectations on the drinks front. Nevertheless, as part of our Lean Luxury philosophy, our rooms don't have minibars. Instead, you'll find free hot drinks and a Maxi bar to buy other bits and bobs in our Galleys. Otherwise, pop downstairs to the bar for a drink or a bite to eat – it's open 24/7. Whether it's Ruby Luna or any other Ruby Hotel across Europe, we can't wait to welcome you back soon. Your Ruby Luna Team

Hey Gökhan, Thanks for taking a moment to share your impressions. Our rooms follow a Lean Luxury philosophy, keeping things smart and uncluttered. That includes a compact layout with the sink placed outside the separate loo to free up space and keep essentials within easy reach. It’s a distinctive setup, and we understand it won’t suit every preference. If you return, we can look to place you in a room that feels roomier and suits how you like to unwind. We hope to welcome you back for a more comfortable stay. Your Ruby Luna Team

Hey Hilal, Thanks for sharing your experience with us. We’re sorry your stay didn’t feel right and that the room setup missed the mark for you. Our rooms follow a Lean Luxury philosophy: compact, well-finished, and free of extras that tend to drive up the price in the city centre. Instead of a traditional wardrobe, we use sturdy hooks and a bag rack to keep things streamlined. Many rooms also include a comfy armchair for a quiet moment. That said, preferences differ, and it’s a pity the space wasn’t what you expected. The photos on our site and on our partners’ pages are designed to give a clear picture of layouts and features. If something doesn’t match your expectations when you arrive, a quick word with our hosts helps them untangle any misunderstandings and adjust things so your stay feels more comfortable. If a wardrobe is a must, our team can often switch you to a room that has one, and adding a note to your booking makes it easier to secure that in advance. If you prefer more room to stretch out, our WOW and LOFT categories offer extra space and comfort while still keeping the same high standard. They’re a good fit if the compact style isn’t your thing, and most come with those cosy armchairs as well. On the upside, we’re glad the location worked for you. Ruby Luna is the tallest building in Düsseldorf’s city centre, so you get a distinctive vantage point and easy access to the neighbourhood. Carlsplatz is a relaxed two‑minute wander, and the Rhine promenade follows just a few minutes more, which makes exploring straightforward and fun. We appreciate you giving us a try. If you decide to return to Düsseldorf, we’d be happy to help you find a room type that suits your style better. Your Ruby Luna Team