easyHotel Edinburgh

Dear Guest Thank you for your fantastic review! We are very happy to hear that you appreciated our city centre location and our very clean and comfortable beds. Also we are delighted you found our staff to be friendly and helpful. We are pleased you enjoyed your stay with us. It was such a pleasure to welcome you in our hotel and we hope to see you back soon! Best regards, easyHotel Edinburgh

Dear Guest, Thank you for your review. . We are very sorry if your stay with us was not satisfactory due to the room size and temperature regulation. As a budget hotel, we offer compact rooms with minimal facilities that were designed to maximize the space as much as possible. Our brand is to ensure that we can offer the best city center location and for a rate that is the cheapest in the area. In order to do so we bring it back to great basics where you can enjoy a great stay that is both comfortable and clean. We understand that this might not be for everyone, which is why we find it so important to read through all the provided information on our websites, where we share things, such as photos of the rooms. We are very sorry if this has not been made clear to you before you booked your stay with us. We appreciate your feedback and please accept my sincerest apologies for the issues that you experienced during your stay. I can assure you that our team is working hard every day on improving our standards and services based on our guest’s opinions to make sure we can meet all or most expectations. We hope to welcome you back Kind regards, easyHotel Edinburgh Team