Aqua Blu Boutique Hotel & Spa - Adults Only

Dear Valued Guest, Thank you for taking the time to share your feedback. I am genuinely sorry that you left with this impression of your stay. I also regret that we were unable to accommodate your repeated request for a refund of the final night after your travel plans changed. Unfortunately, as explained by our Reservations Team on several occasions prior to your arrival, your reservation was subject to our cancellation policy and the final night was non-refundable. While we always try to assist our guests whenever possible, there are occasions where we must adhere to the agreed booking conditions. I understand this may have been disappointing, even if it was communicated well in advance. Regarding your room, I sincerely apologize if certain maintenance details did not meet your expectations. Your comments have already been shared with our maintenance team for immediate review. I was particularly saddened to read your comments regarding Tamaris Spa. For many years, our spa has been recognized among Europe's leading luxury boutique hotel spas and has consistently received exceptional guest feedback. While every treatment is, of course, a personal experience, it is disappointing to learn that yours did not meet your expectations. With regard to our wellness facilities, I would also like to clarify that the indoor pool, sauna, and steam room are part of our Spa facilities and are offered complimentary to guests booking spa treatments, rather than being part of the general hotel facilities. Finally, I truly appreciate your kind comments about our housekeeping team. I will ensure your compliments are shared with them, as they work with great dedication every day. I sincerely wish you all the best in your future travels. Kind regards, Kostas Zampetakis Hotel Manager

Dear Zulkuf, Thank you very much for your kind review and top rating. We are pleased that you enjoyed the comfort of your room, the friendliness of our staff, and the quality of our breakfast. Your warm words mean a lot to our team. We look forward to welcoming you back to Aqua Blu on a future occasion. Best regards, Kostas Zampetakis Hotel Manager

Dear Öykü, Thank you for choosing Aqua Blu to celebrate such a special occasion. We are delighted that you enjoyed the thoughtful touches, warm hospitality, and overall atmosphere during your honeymoon stay. Your kind words mean a lot to us, and we look forward to welcoming you back in the future. With warm regards, Kostas Zampetakis Hotel Manager