APA Hotel Namba Shinsaibashi

Thank you very much for staying at APA Hotel Namba Shinsaibashi. We sincerely apologize for the significant discomfort and inconvenience caused by our staff’s service and the condition of your room during your stay. We are truly sorry that we were unable to meet your request for a charger, and that our staff’s lack of consideration at that time left you with a very cold impression. Furthermore, regarding the explanation of our in-room smoking policy, we deeply regret that our approach may have come across as overbearing or caused you discomfort, and we are thoroughly reflecting on our customer service as hotel staff. We take your feedback very seriously and are committed to improving the customer service manners of all our staff and ensuring that we communicate with you in a polite and considerate manner, always putting ourselves in your shoes. We will also promptly inspect and address any maintenance issues with the beds and other amenities. We sincerely thank you for your valuable feedback, despite the significant inconvenience you experienced. We hope you will visit us again the next time you come to Osaka. Our entire staff looks forward to welcoming you. Front Desk, Imanishi

Thank you very much for staying at APA Hotel Namba Shinsaibashi. We are delighted to hear that you enjoyed your stay in our guest room. While the rooms are compact due to their functional design, we hope you found the space under the bed useful for storing your luggage. Finally, thank you for taking the time to post your review. All of our staff look forward to welcoming you back.

Thank you for staying at APA Hotel Namba Shinsaibashi.Our hotel is conveniently located within a 5-minute walk from Dotonbori, a tourist attraction in Osaka City. We are very pleased to see that you are satisfied with our location.We sincerely look forward to welcoming you again.