Delfinia Hotel & Bungalows

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. However, we would like to respectfully clarify that certain aspects of your review do not accurately reflect the standards and conditions we strive to maintain. Our property is located within a protected natural area, surrounded by rich vegetation. As such, the occasional presence of insects in the environment is to be expected—particularly when balcony screens or entrance doors are left open. Nevertheless, we take all necessary preventive measures to ensure a clean and comfortable stay for our guests. Cleanliness is a top priority for us. All rooms are thoroughly cleaned on a daily basis by trained staff, and we have already investigated the issue you raised to ensure it was an isolated incident. Regarding breakfast, we would like to emphasize that all items are subject to daily inspection by our management and F&B team. We take pride in offering a buffet that features fresh, high-quality products, many of which are locally sourced. This includes local extra virgin olive oil, thyme honey, traditional feta cheese, and Kalamata olives—items that reflect the rich culinary heritage of our region. The quality and variety of our breakfast are consistently praised by the vast majority of our guests, and we remain committed to maintaining these high standards. We truly appreciate your feedback and will continue striving to provide an exceptional hospitality experience.

First of all, we would like to sincerely thank you for taking the time to share your experience with us. Due to an unexpected and serious maintenance issue that could not be resolved immediately, we were unfortunately unable to provide you with a room that had a balcony, as originally planned. However, we did offer you a comfortable and spacious room with a garden view, as per your original reservation. The location of our hotel allows all guests to enjoy sea views from various terraces and common areas throughout the property. Regarding the temperature in the room, our central cooling system was operating normally. Since you felt it was not sufficient for your comfort, we also provided you with an additional fan. It is worth noting that during your stay, temperatures across the entire country were unusually high. Once again, thank you for your feedback. Your opinion is valuable to us and helps us continuously improve the quality of our services.